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Payments are in test mode — no real money moves.

Billing and Refund Policy

Last updated: draft — pending owner review before live payments are enabled.

This policy is a working draft. It must be approved by the owner before live payments are enabled. Payments currently run in test mode only.

Offerings

Free — $0. The complete Decision Lab experience within fair-use limits, saved decisions, Next Moves, outcomes, and sharing with people you trust.

Deep Decision — $6.99 one-time. One premium analysis for one saved decision. The resulting premium Decision Report is kept in your account and can be reopened at any time without paying again.

Occupy Plus — $12.99/month or $99/year. Includes five Deep Decision credits per monthly entitlement period.

Credits

Plus subscribers receive five Deep Decision credits per monthly entitlement period. Annual subscribers receive five credits per monthly period measured from their start date — never sixty credits upfront. Unused credits do not roll over, are not cash, and are not transferable.

Automatic renewal and cancellation

Subscriptions renew automatically until cancelled. You can cancel at any time from My Plan, which opens the secure customer portal. When you cancel, your access continues until the end of the paid-through period; no further charges are made.

Refunds

Because Deep Decision and Plus credits deliver digital content immediately, completed purchases are generally non-refundable once the premium report has been generated. If a technical failure prevented delivery of what you paid for, contact support and we will restore the credit or make it right. Final refund language is subject to owner approval before launch.

Taxes

Applicable taxes (sales tax, VAT or GST) are calculated and collected at checkout based on your location, where required.

Payment processing

Payments are processed securely by our payment provider. OccupyHQ never sees or stores your full card details. Your payment confirmation and billing history are available in My Plan.

Questions

Billing questions: email support@occupyhq.org or see the Contact page.