Billing and Refund Policy
Last updated: draft — pending owner review before live payments are enabled.
Offerings
Free — $0. The complete Decision Lab experience within fair-use limits, saved decisions, Next Moves, outcomes, and sharing with people you trust.
Deep Decision — $6.99 one-time. One premium analysis for one saved decision. The resulting premium Decision Report is kept in your account and can be reopened at any time without paying again.
Occupy Plus — $12.99/month or $99/year. Includes five Deep Decision credits per monthly entitlement period.
Credits
Plus subscribers receive five Deep Decision credits per monthly entitlement period. Annual subscribers receive five credits per monthly period measured from their start date — never sixty credits upfront. Unused credits do not roll over, are not cash, and are not transferable.
Automatic renewal and cancellation
Subscriptions renew automatically until cancelled. You can cancel at any time from My Plan, which opens the secure customer portal. When you cancel, your access continues until the end of the paid-through period; no further charges are made.
Refunds
Because Deep Decision and Plus credits deliver digital content immediately, completed purchases are generally non-refundable once the premium report has been generated. If a technical failure prevented delivery of what you paid for, contact support and we will restore the credit or make it right. Final refund language is subject to owner approval before launch.
Taxes
Applicable taxes (sales tax, VAT or GST) are calculated and collected at checkout based on your location, where required.
Payment processing
Payments are processed securely by our payment provider. OccupyHQ never sees or stores your full card details. Your payment confirmation and billing history are available in My Plan.
Questions
Billing questions: email support@occupyhq.org or see the Contact page.